Commonly Posed Questions
Is a deposit required?
Yes, a 50% non-refundable deposit is required at the time of booking your special event.
Is there a delivery charge?
Delivery services is free for all local residents within 5 miles of Cottonwood. For locations outside the radius and non- residents the delivery fee applies based on the destination.
Do you charge any additional fees?
Yes, a $20.00 sanitation fee is applied.
If the rental period is extended beyond the agreed time, we charge an additional hourly fee, which varies depending on the specific rental items. Fees will also be incurred for complete setup services.
If a rental requires a setup and tear down services there is an additional fee.
Do I have to sign a contract?
Yes, we require a signed contract from the individual responsible for the care of the rental items. We'll send the contract to you via email. Simply sign and return it to us!
Do you provide setup and teardown services
Yes, we do offer setup and teardown services.
Do we provide services for corporate events?
Yes, do we provide services for all corporate events .
Do we offer tents, dance floor and draping?
No, we do not offer these types of services.
Do we offer discounts?
Yes, we proudly support our first responders, teachers, and military personnel, offering them special discounts!.
How soon should I anticipate a response after submitting my inquiry?
Kindly allow us 24-48 hours for a response. Please note that on weekends, our focus is dedicated entirely to the events taking place, ensuring they receive our full attention.